Privacy Policy
Last Updated: 08/16/2025
Truss Analysis Calculator ("Company", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Truss Analysis Calculator web application ("Service"). By using the Service, you consent to the practices described in this Policy.
1. Information We Collect
Personal Information
When you register for the Service, we collect:
Email address
Password (securely managed by a third-party authentication service; we do not store plain-text passwords)
Account and subscription status
When you make payments through Stripe, Stripe collects and processes payment details (e.g., credit card numbers, billing information). We do not store your payment card data.
Usage Data
We automatically collect certain information when you use the Service, including:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and other analytics data
This information helps us improve and secure the Service.
Analytics Data
We use a privacy-focused analytics service, to understand how users interact with the Service. This service is GDPR compliant, cookie-free, and does not collect personally identifiable information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the Service
To manage your account and subscription
To process payments through Stripe
To analyze usage patterns and improve the Service
To send you important notices, such as updates, technical alerts, or billing reminders
To comply with legal obligations
We will not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information, as required, with:
Service Providers: Stripe (payments) and third-party privacy-focused analytics providers and authentication services.
Legal Authorities: If required to comply with applicable law, regulation, legal process, or enforceable government request.
Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. Data Retention
We retain your personal information as long as your account is active or as needed to provide the Service. If you cancel your subscription or request deletion, we will delete your personal data unless we are required by law to retain it.
5. Data Security
We use commercially reasonable measures to protect your personal data, including encryption of passwords, HTTPS connections, and secure third-party services. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your account and data
Opt out of promotional communications (we only send transactional or essential notices by default)
To exercise your rights, contact us at support@trussanalysis.com.
7. Children's Privacy
The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
8. International Users
If you access the Service from outside the United States, note that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to such transfers.
9. Changes to this Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or through the Service. Continued use after updates take effect constitutes acceptance of the revised Policy.
10. Contact Us
For questions or requests regarding this Privacy Policy, please contact us at: team@encompapp.com